View Full Version : New London.ca to pump up e-services: technology chief

07-12-2012, 07:32 AM
Modern. Efficient. Practical.

That’s what the city’s technology services department is focusing on as it moves toward a new and improved London.ca.

“Everybody has the Internet in their pockets these days,” said Joseph Edward, the city’s chief technology officer. “We need to update our product.”

The city has committed $360,183 to overhauling its website with a launch expected early next year, sometime before March’s World Figure Skating Championships.

Not only will the website look different, it will also be chock full of e-services.

“Right now it’s hard to navigate around the site. We want Londoners to find things easily this time around.” Joseph Edward, London’s chief technology officer

Soon enough, Edward said, people will be able to perform the majority of city-related transactions online. That means getting a business license or buying seasonal passes to city pools without leaving the house.

“One of our goals is to roll out as many e-services as possible (alongside the website launch),” Edward said.

The city’s ability to live stream will also be upgraded.

The city recently collected data from a series of focus groups comprised of 500 citizens and staff. Those groups, Edward said, were clear on what they want to see from the new site.

“What people care about is convenience and (something that’s user friendly),” he said. “And that’s what we’re going to give them.”


07-12-2012, 09:50 PM
It would appear that London has a much better grip on what a website should be, and they have a budget that seems to be within reason, unlike the City of Hamilton. That was discussed on another thread.

07-13-2012, 01:11 AM
I agree